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What will it be like to work for Meliá?


Meliá Hotels International is unique among the 20 largest international hotel groups in having an origin in leisure and the ideal size to combine exceptional hospitality with management that is efficient and close to its stakeholders. All of this, along with our Spanish warmth and passion, makes us distinct and different.

At Meliá Hotels International you are the protagonist. The combination of your talent and your passion with our desire to grow by your side has no limits. Together, we will step forward with the strength of a great company. Together, we’ll turn the future into an amazing story.


We are an equal opportunity employer and value diversity. We do not discriminate on the basis of disability, race, religion, age or any other basis protected under federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success as a global company.


Whatever story you choose, you are the star

At Meliá Hotels International, you have the power to create your future. For us, the most important thing is your talent: We share the passion that makes you put your heart into everything you do, day after day. We are by your side to help you go beyond your limits, to celebrate every victory with you. Because together, we are the stars of our own stories.

At Meliá Hotels & Resorts we put our soul and our passion into everything we do so that our guests can live a unique experience, full of the warmth and the hospitality that are so typical of our Spanish origin. If you have an eye for detail and wish to improve yourself every day in an environment which stands out for its personalized customer service, if you enjoy working for a stylish urban or leisure hotel brand, if you want to be part of a team of people who are passionate about what they do… Then you belong at Meliá!

MAIN JOB PURPOSE:

Reporting to the Executive Housekeeping Manager of Melia Vienna, you are responsible for the organization, responsibility and management of the entire housekeeping department as well as the external cleaning company and to ensure continuous compliance with all Meliá standards.


DUTIES AND RESPONIBILITES:

  • achievement of efficient guest satisfaction in compliance with Meliá standards
  • representation of Meliá Vienna and Meliá Hotels International
  • ensuring and monitoring the required housekeeping quality standards
  • representing the Executive Housekeeper in his absence
  • management of the external cleaning company and the laundry, in particular capacity and quality management as well as delivery note and performance control
  • instruction, supervision and training of in-house staff, as well as external staff, on quality and Melia Hotels International standards
  • takeover of small cleaning activities

QUALIFICATIONS:

  • at least two years of experience in a similar position in the 4-5 star segment
  • high quality awareness
  • positive and dynamic work attitude
  • passion for Guests!
  • excellent communication skills
  • very good knowledge of English and German
  • your ability to work in a team, flexibility and initiative
  • valid Austrian job-permit

We are looking forward to your application!

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